Your personal information matters. This Privacy Policy explains exactly what data 8998jili collects, why we collect it, how it is used, and the rights you have as a player in the Philippines. We keep things straightforward so you always know where you stand.
When you register and use the 8998jili platform, we collect certain personal information that is necessary to operate your account and comply with our legal obligations in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals securely. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and session timestamps. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players across the Philippines.
The personal data we collect is used exclusively to operate, maintain, and improve the 8998jili platform for players in the Philippines. Your account information is used to verify your identity, process transactions, and ensure that only eligible players can access our gaming services. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about new games and offers. Technical data is analysed to monitor platform performance, identify and resolve issues, and protect against fraud or unauthorised access. We are required by Philippine regulations to retain certain records for compliance and audit purposes, and your data may be used to fulfil these obligations.
We will never use your personal information to make automated decisions that significantly affect you without giving you the opportunity to request human review. If you have opted in to marketing communications and later change your mind, you can withdraw your consent at any time by contacting our support team at [email protected]. We will process your opt-out request promptly and ensure that no further marketing messages are sent to you.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. All data transmitted between your device and the 8998jili platform is encrypted using industry-standard TLS protocols, and sensitive account data is stored in encrypted form on secured servers. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player data are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential risks before they can affect our players.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — please use a strong, unique password, never share your login credentials with anyone, and contact us immediately at [email protected] if you suspect that your account has been compromised. We will act swiftly to investigate and, where necessary, suspend access to prevent further harm.
As a player based in the Philippines, you have a number of rights in relation to the personal data we hold about you. You have the right to request a copy of the information we hold, to ask us to correct any inaccuracies, and to request that we delete your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, including direct marketing, and to request that we restrict how we use your data while a complaint or query is being resolved. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within a reasonable timeframe.
Please note that some of your rights may be limited where we are required to retain data for legal or regulatory compliance purposes. For example, we are obligated to keep certain transaction records for a minimum period under Philippine anti-money laundering regulations, and we cannot delete this data on request during that retention period. We will always explain clearly if a limitation applies to your request and provide you with as much information as we are permitted to share.
We retain your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure in line with anti-money laundering requirements. After the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
If you request the closure of your account, we will begin the process of removing your data from our active systems, though certain records will be retained for the legally required period as described above. We will confirm the outcome of your closure request and provide details of any data that must be retained and the reason for its retention. Our goal is to hold your data for no longer than is genuinely necessary, and we review our retention schedules regularly to ensure they remain appropriate.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please get in touch with our support team. You can reach us by email at [email protected] — please include your registered account details and a clear description of your query so we can respond as efficiently as possible. We aim to acknowledge all privacy-related enquiries within two business days and to provide a full response within a reasonable timeframe depending on the complexity of the request.
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the relevant data protection authority in the Philippines. We take all privacy complaints seriously and are committed to resolving them fairly and transparently. This Privacy Policy was last reviewed in 2025 and will be updated whenever there are material changes to how we handle your data — we recommend checking this page periodically to stay informed.
Still unsure about something? Check our FAQ for quick answers, or head straight to registration and start playing on 8998jili today.